If your device stops at a black screen with white text, just turn it off and on again and it will start normally.Ĭlick here to see how to soft reset your deviceĥ. Keep the button pressed until you hear the drum-sound, then let go. Disconnect your device from your computer, and do a soft reset by pressing and holding the power button. Once the process is complete (or if the map was not listed as "Corrupted") click the cogwheel icon in the top right of the window to open the Settings. Here, click the image of them map and then clickģ. In most cases you can solve this in two steps: Removing the old map files, and then re-downloading the map. If this happens, your device will show the message When a map installation gets interrupted or something goes wrong when the files are being transferred to your navigation device, the map files might be damaged and not readable.
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